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Login Guide

Ugandan bettors knew of Sportpesa in 2015, and since then, the operator has constantly been providing excellent betting events and bonuses. Being an international betting site is also a plus; having serviced various markets has made SportPesa’s reputation among Ugandan bettors more significant. It's a licensed platform allowing users to enjoy all its features and services. One thing to remember, though, is that you can only experience everything SportPesa offers if you access your account.

Logging in on the platform is easy. You can even do it in several ways. SportPesa has made its process user-friendly so new users can easily familiarize themselves with it.

SportPesa Online Login

Since you’re accessing SportPesa online, it’s a given that you need an internet connection. We recommend ensuring it’s a stable one so you won’t have any issues opening the homepage. SportPesa also lets you use any device to log in. You’ll know more about the login processes in the succeeding sections.

Sportpesa Login

How to Sign In to SportPesa Account Through the Website

If you prefer to sign in through SportPesa’s website, you’ll need a laptop, smartphone, or PC. As you know, these devices come with different browsers. You can also use any of the available ones. Accessing your account through the official website is the easiest one; you only need to open a browser to start. Refer to the points below for the next steps.

Step 1. Open SportPesa from your desktop. Follow our link. This is the official one, so we guarantee you’ll land on the right website.
Step 2. Find the login section. Check the upper right section of the homepage and enter your username or mobile number and password.
Step 3. Click the ‘Login’ button. Wait for a few seconds, and the system will let you into your SportPesa account.

How to Sign In to SportPesa Account Through Mobile App

When signing in to SportPesa via the app, you’ll be taking a few additional steps compared to logging in through the main website. We guarantee, though, that it won’t take you hours to install the app; just a few minutes will do.

Gladly, SportPesa has a dedicated Sports app that is compatible with iOS and Android devices. While not typically necessary, we advise all bettors to update their smartphone’s operating system to the latest version. This ensures a much faster and lag-free app navigation experience.

Here are a few steps to follow once your smartphones and tablets are all set to install the SportPesa mobile app.

Use our link for easy access to the SportPesa website. It’s where you’ll source the app.

Download the app

You’ll see the login section on the homepage. It’s where you’ll enter your credentials.

Open the app and sign in

SportPesa will need your username or phone number and password. They’re the same as your registration details.

Provide the details

The SportPesa platform covers several sports and tournaments where you can place your bets.

Explore your betting options

Offline Login via SMS/USSD

Despite the digitalization that has launched several technological advances, including mobile apps, SportPesa understands that a portion of its market still longs for the most traditional type of betting. Some bettors prefer to bet without using any Wi-Fi or mobile data connection.

Whether it’s to manage their data consumption or cut internet costs, SportPesa has provided these types of bettors with an alternative through the offline login process. With this, they’ll be using codes and specific numbers to send their bets through a text message. In return, the operator will reply to confirm their bets. It takes a little familiarization if this is your first time using this option.

Common Login Issues at SportPesa Uganda

We guarantee that several users won’t have issues with logging in at SportPesa. The interface is user-friendly enough that you surely won’t get lost as you navigate the platform. However, in cases when you’re among the few who will encounter problems as you access your account, the following points might be helpful. We’re citing the most common issues a user might experience while signing in.

Problem	How to resolve it
The password is incorrect	Review the entered password before hitting the ‘Login’ button. If the system still says the password is wrong, you can change it by clicking the ‘Forgot password’ button. SportPesa will most likely send you an email to reset the password.
The login page freezes or does not load	Check if your device is connected to the internet. Otherwise, the page won’t load. It could also be that you’re opening so many tabs on the browser, closing the unnecessary ones. Finally, refresh the page.
SportPesa’s app crashes	Relaunch the app. If it’s been a while since you updated your operating system, you might as well give an upgrade to the latest version. Check your device storage and ensure it has enough space for the SportPesa app.
SportPesa has locked the account	Entering random login credentials and getting consecutive errors will result in SportPesa locking your account. The best solution is to contact its customer support. If the ‘Forgot username or password’ option is feasible, you can also try it.

Getting in Touch With Customer Service

For a more efficient and quicker resolution, you can use SportPesa’s customer support channels. We know the points we mentioned above can only do so much. Some login issues are unique in that they need someone from SportPesa to resolve them.

Choose from the following customer service options below. They’re all available on desktop and mobile devices.

Live chat
Email - [email protected]
Social media channels - Facebook, Twitter, YouTube

Sportpesa Log In

FAQ

Do you recommend logging in at SportPesa via public Wi-Fi?

It’s possible, but you must consider the risks. With public Wi-Fi connections, you’re making it easier for hackers to possibly access your credentials, as most of them have poor to zero encryption policies. We’re not recommending it, especially if you have other options.

What happens to my account if I have been inactive for months?

SportPesa considers an account dormant if there are no activities for the past twelve months. As a result, the account will be temporarily suspended. If your account has been inactive for weeks, you’ll surely be fine. However, we still recommend depositing some funds and placing bets.

Does SportPesa support signing in via biometrics?

Not all those logging in at SportPesa can use a fingerprint or Face ID feature, as it will highly depend on whether your device is compatible with such features. You need not worry, though, as the platform observes strict protocols to ensure the best possible account security.

SportPesa Uganda Login Guide 2026