1Win is a global gambling organizer that offers Ugandan bettors over 1000 sports events they can bet on each day and thousands of online casino games. In fact, the betting operator has emerged as one of the best in the country for providing excellent online betting services, including unbeatable odds, superb customer support, fast payouts, the most sought-after casino games, Ugandan localization, and jaw-dropping bonuses. But most of these services are only available to those who have logged into their accounts at the gaming site.  Otherwise, you can only make general enquiries or test some casino games in demo mode.    

1Win Online Login

You can log into your account at 1Win using a computer, a smartphone, a tablet, or an iPad. But you must also be connected to the internet via a Wi-Fi or data bundles. You can then choose to use one of the offered login options, namely through the website and mobile app.

How to Sign in to 1Win Account Through Website

You can access the official website of 1Win via any desktop or mobile browsers and sign into your account. This is because the website is designed in a flexible manner.

The few simple steps you will need to complete are exemplified in detail below.

  1. Step 1: Visit the official website of 1Win via a trustworthy link. Click the link attached to our website to be taken direct to the gaming platform because some malicious persons are nowadays developing replica betting sites.
  2. Step 2: Click the “Login” button. The login window will pop up om your screen after pressing this button.
  3. Step 3: Choose your preferred login option and fill out the form. You can choose to login by phone or email and then enter your login information in the appropriate fields.
  4. Step 4: Complete the login process. Confirm that the details you have entered in the login window are correct and then hit the “Log in” button to access your account.

You will realize how fast the login process at 1Win is as you will spend only a couple of seconds to sign into your account.

How to Sign in to 1Win Account Through Mobile App

Whether your mobile device is powered by the Android or the iOS operating system, you can log into your account at 1Win via a mobile app. But if you have not yet installed the app on your mobile gadget, you should follow the steps described hereunder.

1
Download the application

Open the mobile site of 1Win and head to the bottom of homepage to download the app that aligns with the operating system of your device.

Download the application

2
Install the app

Follow the onscreen instructions to install the mobile app and make sure to allow installations from unknown sources when installing the Android version.

Install the app

3
Sign into your account

Launch the application, press the “Login” button, and complete the login procedure as explained earlier.

Sign into your account

4
Perform tasks in your account

You can now make a deposit, place a bet, request for a withdraw, activate a bonus, or contact customer support.

Perform tasks in your account

For faster login in the future, you can setup biometrics in the app to be using your fingerprint.

Welcome Bonus
500% up to 2 300 000 UGX
Cashback Bonus
1-30% up to 2 260 000 UGX

Common Login Issues at 1Win Uganda

Even with the simplified login process, Ugandan punters still encounter some challenges when signing into their accounts at 1Win. You will find the most common problems and how to resolve them in the table below.

Problem How to resolve it
Incorrect phone number or email address

You should always doublecheck the data you enter in the login window before pressing the “Log in” button.

1Win also saves the phone number or email address you enter on its platform. So, you need to select the correct one if you use a shared device.

Website is currently being maintained Whenever the betting operator is undertaking routine maintenance of the system, you will have to wait until they finish whatever they are doing before trying to sign into your account.
Wrong touch ID You must use the same finger you used to setup biometrics for your account because each finger has different biometrics. You should also avoid touching the finger ID pad with a damp finger.
Incorrect authenticator code You should copy the authenticator code from Google Authenticator app and then paste it in the login window rather than memorizing and keying in the code.

In case the solution we have recommended for you doesn’t help or the issue you are facing isn’t one of those contained in the table, you should reach out to customer support and ask them to guide you on what to do.

Getting in Touch with Customer Service

The customer care team at 1Win works round-the-clock, 7 days a week, throughout the year to make sure that all users’ questions and concerns are dealt with amicably.  This means that you can talk to them at any time of the day or night via live chat, email ([email protected]), phone (+74950888899), or Telegram and request them to help solve your login issue.

FAQ

Is it safe to save my login details at 1Win?
No. You are strongly advised against saving your login credentials at 1Win because it would allow unauthorized persons to access your account, thereby losing the integrity of your personal information.
My 1Win account is temporarily locked. What should I do?
You need to request customer support staff to help unlock it. But you must first proof that you are the real owner of the account by uploading the required documents.
Can I simultaneously log into my account at 1Win via the website and mobile app?
Yes. But 1Win will notify you that you are logged in on two different platforms to ensure you are the one who has done so.